Auto Appointment Setters, Assistant

500 W Lake St., Elmhurst, IL 60126

is a great place to have a rewarding career! Our high-volume service department is seeking Appointment Setters/Assistants, to work in our fast-paced call center, to answer inbound calls and internet requests, schedule auto repair/service appointments, assist Service Advisor staff with daily duties, oversee loaner car fleet and utilization, and more. Call center/auto BDC experience is preferred. We appreciate our employees and invest in their success. Apply now for this great opportunity!

Responsibilities - Service Appointment Setter/Assistant:

• Work in our busy call center to answer inbound calls and internet requests, schedule auto repair/service appointments, assist Service Advisor staff with daily duties, oversee loaner car fleet and utilization, follow up with customers after service has been completed to ensure their satisfaction, and more.
• Identify customer's needs, answer their questions in a pleasant manner, and assist them to the best of your ability
• Make outbound calls for appointment reminders, recalls, surveys, and more..
• Provide excellent customer service
• Perform other tasks as assigned

Qualifications - Service Appointment Setter/Assistant: 

• Good customer service, communication, and computer skills. Call center/auto BDC experience is preferred.
• An energetic self-starter that's goal oriented and motivated to succeed
• Professional, ethical, and respectful 
•  A positive attitude, good work ethic and professional appearance
•  Valid driver's license and reliable transportation
•  High school diploma or equivalent

Full-time Benefits: 

•  Salary + commission pay
•  Excellent training 
• Medical, dental, and vision insurance
• 401(k) with company match!
• Paid time off
• Employee discounts 
• Career advancement opportunities