Auto Appointment Setters, Service Reps

2291 U.S. 130, South Brunswick Township, NJ 08810

Award winning is a great place to have a rewarding career! We are seeking Service BDC Appointment Setters, to work in our beautiful dealership's busy call center, to answer a large volume of calls and internet requests, schedule auto repair/maintenance service appointments, follow up with customers after service is completed, and more. Ideal applicants will be self-motivated, enthusiastic, and goal driven professionals who are masters of influence.

We provide excellent compensation and benefits, a friendly and professional work environment, and career advancement opportunities. Apply now and drive your career forward with this great opportunity. 

Job Responsibilities - Service BDC Appointment Setter:

• Work in our busy call center and answer a large volume of calls and internet requests, schedule/reschedule auto repair/service appointments, follow up with customers after service has been completed to ensure their satisfaction, and more.
• Respond to a large volume of internet appointment leads via inbound and outbound calls and emails
• Make outgoing lead-based calls to ask customers to come to the dealership for service repairs and maintenance 
• Participate in phone campaigns like calling customers whose brakes were close to needing replacement on their last visit, warranty reminders, safety recalls, etc.
• Be enthusiastic and provide excellent customer service
• Successfully manage tasks in a fast-paced environment
• Establish individual sales goals

Job Requirements - Service BDC Appointment Setter:

• Call center and/or automotive BDC experience is preferred
• Excellent customer service, communication and computer skills
• Must be a team participant 
• Must have a good work ethic and positive attitude
• Teachable, receptive to new Ideas, flexible, and comfortable with change
• Professional appearance
• Valid driver's license and acceptable MVR

Full-time Benefits:

• Excellent performance driven income including commission and bonuses!
• Medical, dental, and vision insurance
• 401(k) with match
• Paid vacation and holidays
• Modern facility
• Closed on Sundays
• Employee discounts
• Career advancement opportunities