Auto Appointment Setters, Service Reps

720 W Maple Street, Hartville, OH 44632

is a great place to have a rewarding career! We are seeking Service BDC Appointment Setters, to work in our beautiful dealership's fast-paced call center, to answer inbound calls and internet requests, schedule auto repair/service appointments, reschedule missed appointments, follow up with customers after service has been completed to ensure their satisfaction, and more. Auto BDC/call center experience is preferred. We provide excellent training for qualified candidates! Apply now for this great opportunity with our growing organization!

Responsibilities - Service BDC Appointment Setter:

• Work in our busy call center to answer inbound calls and internet requests, schedule auto repair/service appointments, reschedule missed appointments, follow up with customers after service has been completed to ensure their satisfaction, and more.
• Identify customer's needs, answer their questions in a pleasant manner, and assist them to the best of your ability
• Make outbound calls for appointment reminders, recalls, surveys, and more..
• Provide excellent customer service
• Perform other tasks as assigned

Qualifications - Service BDC Appointment Setter:

• Auto BDC/call center experience is preferred. 
• Good customer service, communication, and computer skills
• An energetic self-starter that's goal oriented and motivated to succeed
• Professional, ethical, and respectful 
• A positive attitude, good work ethic and professional appearance
• Valid driver's license and reliable transportation
• High school diploma or equivalent

Full-time Benefits:

• $14 - $17 per hour + performance bonuses!
• Excellent training
• Medical, dental and vision insurance
• 401(k) plan with employer match
• Paid time off
• 5-day work week, closed on Sundays
•  Employee discounts 
• Career advancement opportunities!