Automotive Service Advisors

8941 East US Highway 36, Avon, IN 46123

is HIRING NOW for Experienced Service Advisors!

Are you passionate about delivering exceptional customer service and ready to take the next step in your automotive career? Andy Mohr Toyota in Avon, Indiana is actively seeking experienced Service Advisors to join our fast-paced, high-performing team. As the bridge between our customers and technicians, you’ll play a vital role in ensuring a smooth and positive service experience from start to finish.

As a Service Advisor, you’ll greet customers warmly, listen to their concerns, and accurately document repair and maintenance needs. You’ll work closely with our technicians to provide clear estimates and service recommendations, while keeping customers informed every step of the way. If you thrive in a customer-focused environment, have a knack for clear communication, and enjoy working with a team that takes pride in doing things right—this is the role for you.

At Andy Mohr Toyota in Avon, we’re proud to serve customers across Indiana—from Fishers to Plainfield to Indianapolis and beyond. Our commitment to providing a full-service, customer-first experience has earned us Toyota’s prestigious President’s Award—an honor given to only the top-performing dealerships in the country. Apply today to join our award-winning team and grow your career with a dealership that values your contributions!

We offer:

• Industry-leading pay plan with bonus opportunities based on experience
• Generous sign-on bonus available for the right candidate
• Comprehensive health, dental, and vision insurance
• Paid vacation and personal time off to support work-life balance
• Employee discounts on vehicles, service, and parts
• Ongoing training and professional development
• High-volume service drive with loyal customers and a strong reputation
• Career growth opportunities within one of Indiana’s largest dealer groups

Responsibilities – Service Advisor:

• Greet service customers in a friendly and professional manner
• Listen to customer concerns and document vehicle service needs accurately
• Prepare detailed repair orders and explain recommended services clearly
• Serve as the liaison between customers and technicians throughout the repair process
• Keep customers updated on service status and estimated completion times
• Review completed work with customers and ensure satisfaction before vehicle delivery
• Promote dealership service specials and routine maintenance packages
• Maintain a high level of customer satisfaction and contribute to the team’s CSI goals

Qualifications – Service Advisor:

• Previous experience as a Service Advisor in a dealership or automotive shop required
• Toyota or import brand experience (such as Honda or Subaru) is highly preferred
• Strong customer service and communication skills
• Ability to explain technical information to customers in a clear, approachable manner
• Strong organizational skills and attention to detail
• Team-oriented with a positive, can-do attitude
• Valid driver’s license and clean driving record
• Please upload your resume and complete the online assessment for priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass a pre-employment background check and drug screening

We are an Equal Opportunity Employer.

All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.